Virtual front desk for medical practices

Turn more WhatsApp inquiries into confirmed appointments.

FlyHuman answers questions, checks insurance coverage and books appointments 24/7 using your calendar's real availability. More appointments booked, fewer missed opportunities and more revenue without adding work to your front desk.

Nothing to install·No lock-in·Try it before you pay
WE INTEGRATE WITH
Mercado Pago WhatsApp Google Calendar Gmail Instagram

Stop losing appointments because you can't answer messages in time.

FlyHuman answers questions, shares insurance details and books appointments on WhatsApp around the clock, using your calendar's real availability. Your front desk stops chasing the phone and focuses on the patient in front of them.

No appointment lost for a missed call

Answers and books in seconds, day or night.

Books on your real availability

Only open slots. No double booking.

Fewer no-shows, with no one managing it

Reminds, reschedules and cancels automatically.

Insurance, coverage and pricing

OSDE, PAMI, private plan or out-of-pocket, instantly.

Data handled the way healthcare demands

Encryption, role-based access and audit logs.

When needed, it hands off without losing the thread

With the full conversation; the patient repeats nothing.

CR
Consultorio Ríos
online · Business account
TODAY

It answers, resolves and 
hands off with full context, only when needed.

01
Answers

Instantly answers every inquiry, 24/7, with real, verified information.

02
Resolves

Shares insurance, prices, hours and any relevant info about your practice.
Books the appointment end to end, with no one stepping in.

Key 03
Hands off to a person

For an emergency or anything sensitive, it passes the conversation to you or your assistant with the full history. The patient repeats nothing.

04
Learns

Every new inquiry makes it more complete. We improve it month over month with what your patients ask.

FlyHuman takes care of the whole setup.

01
You tell us about your practice

A 30-minute chat: what you treat, your hours, insurance plans and the most common questions.

02
We configure and train the assistant

We build it with your real business information and connect it to your website, WhatsApp and calendar.

03
It starts working

In 2 weeks it's answering and booking on its own. We maintain and improve it month over month.

In healthcare, the question isn't whether AI answers well.
It's whether you can trust it with your patients.

Most virtual assistants improvise because they weren't built for a regulated environment. Ours was built from the ground up on medical-grade infrastructure, with one clear principle: protect your practice, your patients' privacy and your peace of mind.

Security and privacy
Your patients' data never trains public models.

We meet the strictest international data-protection standards (SOC II, GDPR and end-to-end encryption), with full audit logging and role-based access. Data is locked down and under your own control.

Judgment and triage
It knows when to answer and when to step aside.

The biggest risk with a bot is improvisation. This assistant works within strict limits: faced with a complex question, a red-flag symptom or any doubt about its own scope, it doesn't make things up. It transfers to your human team right away.

Continuity of care
Clean handoff: the patient never has to repeat themselves.

When your team picks up the conversation, the system presents a structured summary of the history and key details. Human care begins exactly where the AI left off, with the warmth and professionalism your patients expect.

Operational rollout
Integrated with your calendar and WhatsApp in a matter of days.

No changing the software you already use, no months of training and no disruption to your daily operations. We adapt to your current workflow so you start offloading operational work from the first week.

Built on infrastructure from Botpress·750,000+ assistants built·10 years of AI infrastructure·4.5 on G2·SOC II·GDPR
Want to see how to protect care at your practice?

Book a short demo and let's review the security protocols for your specialty together.

Book a demo

The assistant does not provide diagnosis or medical advice. In an emergency it routes to human care or the appropriate emergency channels.

Get paid with the security of Mercado Pago

Deposits are collected by your own Mercado Pago account. Your assistant sends the link and confirms the appointment once payment clears — FlyHuman never touches or holds your money.

Money direct

Funds go straight to your Mercado Pago account. No intermediaries holding your money.

Protected data

Card data is handled by Mercado Pago's anti-fraud system. You never see or store it.

Instant receipt

Every deposit clears on the spot, with the Mercado Pago receipt your patients already know.

Simple pricing, no surprises

A one-time setup and a monthly subscription. A 24/7 layer of coverage so your team can spend their time on the patients who need human care.

August only · price locked for 12 months · setup at half price
Recommended to start
Essential · web
$129.000/ mes
founder price · was $175.000
Up to 100 conversations/mo
+ AR$227,500 setup · one-time payment $455.000
Assistant on your website
Set up with your practice's info
Appointment booking + calendar
Maintenance and improvements
Monthly report
Handoff to a person
Book an assessment
Active · web + WhatsApp
$363.000/ mes
founder price · was $549.000
Up to 300 conversations/mo
+ AR$325,000 setup · one-time payment $650.000
Everything in Essential
WhatsApp channel
Priority support
Book an assessment
Clinic · custom
Custom
for clinics with multiple providers
High volume · multiple agents
Custom integrations and flows
Everything in Active
Multiple offices or locations
Workflow automation

What counts as a conversation? A chat started by a person, including every reply within that same session.

Frequently asked questions

What is FlyHuman?

FlyHuman is an AI-powered virtual assistant for medical practices. It answers your patients' questions, qualifies them and books their appointment on its own, 24/7, on the channels you already use: your website and WhatsApp. So you never lose a patient for not replying in time.

How does it work?

When a patient writes — day or night — FlyHuman understands what they need (booking, rescheduling or cancelling an appointment, or a common question), checks your calendar in real time and resolves it instantly with real, verified information about your practice. Without you or your assistant having to step in.

How is it different from other booking apps?

It's not just an online calendar. It replies, screens the patient, books, reminds, collects the deposit and answers common questions, all in the same place the patient already messages you. You don't send them to install an app or open an external link.

What's it like for the patient? Do they have to install or sign up?

They install and register nothing: they message you as always and book in the same conversation. FlyHuman introduces itself as your practice's virtual assistant, and for most patients all that matters is getting an instant reply.

Does it book, remind and collect the deposit?

Yes, all three. It books and allows rescheduling without overwhelming your assistant, reminds patients and asks for confirmation beforehand — lowering no-shows — and, when you need it, sends the Mercado Pago payment link and confirms the appointment once the deposit clears.

Does it integrate with what I already use?

Yes. It connects with Google Calendar, Google Sheets, Gmail, Google Drive, Notion, Airtable and HubSpot, among others. If you use a specific practice-management or medical-records system, we review it in the first call: FlyHuman adapts to whatever you have.

What if someone asks something it doesn't know, or a medical question?

It doesn't make things up. It answers only with real, verified information about your practice and, for an emergency, a clinical question or anything beyond its scope, it hands the conversation to a person on your team or to emergency channels. Medical judgment always stays with your team.

Do I need to install anything or be tech-savvy?

Nothing. We handle the setup and in about two weeks from our first call it's up and running. You just approve the result; your team sees appointments already loaded in the calendar, without learning any new system.

Can I try it before paying?

Yes. We build you a free demo with your practice's data. If it doesn't convince you, you pay nothing.

What plans are there and how do I pay?

Three plans: Essential (assistant on your website), Active (adds WhatsApp, more conversations and priority support) and Clinic (custom, for multiple offices or high volume). You pay in pesos via Mercado Pago, monthly or annually (2 months free), with a final price and no hidden costs.

What happens with my patients' data?

It's used only so the assistant can reply and manage appointments. It's never shared or sold.

Is there a lock-in contract? Can I change plans?

No lock-in: cancel whenever you want, with no penalty or fine print. And you start with the plan that fits you today; we adjust it when your volume grows or you want to add WhatsApp or locations.

Have a question that isn't here? Message me on WhatsApp and I'll answer.

Message on WhatsApp

Book your assessment

Pick the time that works best or message me directly on WhatsApp. I'll review your practice and show you how your assistant would look.

Contact on WhatsApp
FlyHuman · Luz
Free assessment 
30 min Video call GMT-3 · Buenos Aires
1Your details 2Date and time 3Confirmation
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